Please help me out getting Silverjuke installed

[joepiev]

Dear service team, please help me out. This afternoon I bought Silverjuke online. The money was payed by creditcard, I got an e-mail with an installation link, I installed the programm, but... it keeps telling me over and over again it's an unlicenced version! I tried everything. I uninstalled the programm, installed it again, gave my licence key, but stil: unlicenced version... What to do? Please HELP!

[Service-Team]

Hello joepiev,

we've just checked and tested your key - it works fine for us.

Please make sure, you enter your name and your key exactly as given to "Settings / Advanced / Licence key". After that, do not forget to hit the "OK" button. A "Thank you" message should appear within the next second then. The following image gives an idea about what to enter where (of course, the key will not work ):

licence.gif (19.92 KiB) Viewed 1242 times

Again - you cannot chose the name yourself, you have to enter the exact name given to you together with your licence key.

Maybe these tips already could solve your problem - best regards,
Your Silverjuke Team